Water
Operation of the Richmond Water System is contracted with LaFramboise Water Service, Inc.
Water bills are mailed quarterly by the Richmond Finance Office in January, April, July and October. If you have not received your water bill, please contact the Finance Department at 539-9000.
12/3/18 COURTESY NOTIFICATION TO WATER CUSTOMERS FROM OUR WATER VENDOR:
Water Customers: You may have noticed the smell or taste of chlorine in your water recently. The routine water testing revealed a sample that was total coliform positive. Additional repeat samples were collected which were also positive. Total coliform bacteria are generally considered harmless but indicate the potential for additional contamination. Although total coliform bacteria are present there is no immediate health risk to those ingesting the water. The State Health Department asked us to chlorinate the system. We asked to keep the chlorination system in place as we are considering a permanent solution that includes the use of chlorine on a regular basis. Permanent chlorination would ensure the public’s health in the future and eliminate any coliform issues moving forward.
If you have any questions, please contact LaFramboise Water Service at 1-800-624-2327.
New Service
For new water service, please fill out the application for water services (PDF) and return the completed application to the Finance Department.